How important is communication in a team?

In daily life, communication between people is very important. In fact, communication is also very important within a team. In recent years, team work has become a very important means for many companies to survive and develop. In fact, if a team wants to operate efficiently, communication is extremely important for team members. In fact, with the continuous development of the team, the importance of team communication will become particularly important.

The principle of communication is the goal of work

Drucker pointed out in his book "The Effective Executive" that the essence of work communication is goal communication. This principle is most evident when the goals of company executives and project managers are inconsistent as mentioned above. The goal of company executives is to quickly accumulate users in the early stages of the project; while the goal of the project manager is that I need to make a profit quickly through the project. A company must have people with different interests, people with different knowledge structures, people with different methods, people with different personalities, people with different preferences, and even people with independent personal relationships. However, we want to allow such a group to collaborate and complete a task together. Therefore, the so-called goal communication is to make everyone reach a consensus on the results of the work and on common interests. As for each separate small team, the method is not the most critical thing.

In most cases, managers are promoted because of their outstanding performance in their professional jobs. Therefore, everyone has a kind of admiration for his or her own professional skills, but it is meaningless to bring this admiration into management. In management communication, conflicts often arise from different understandings of methods. Being obsessed with whether a method is right or wrong is actually meaningless for the completion of the work. The most fundamental thing in work communication is what results we want to achieve, not what methods we want to adopt.

Identify the employees who are best at communication

Cultivating an interactive atmosphere is not easy, and encouraging employees to talk about their true thoughts and feelings - such as their own problems, frustrations, misunderstandings and even objections - is even more difficult. However, these practices are essential medicine to maintain team health. On the one hand, managers should communicate with every employee as much as possible and ask them about their opinions on relevant projects and personal work. However, doing so may not always result in feedback. On the other hand, managers can identify the most accessible and outspoken employees, so that managers can get new information about the team from these employees. Managers don't necessarily gain special information when they communicate with employees in a certain way, but it is important to always keep an open mind. In any case, managers should try to increase opportunities to talk with extroverted employees to obtain as much information as possible.

Encourage sharing of ideas

When some professionals communicate with colleagues and superiors about work, they are often full of concerns and hesitant, and dare not tell their superiors their true feelings and thoughts. This requires cultivating employees' work engagement and encouraging them to share their ideas so that managers can understand the team's ideas and then explore ways to train employees and help them build confidence in their work. Some companies have extremely high employee engagement. In these companies, everyone is united in purpose, creating a healthy and motivating atmosphere. In companies where engagement is lacking, communication between employees at all levels is not only limited but also unsuccessful. Its employees don’t feel the need to share their ideas, or even feel they lack the ability to do so. These employees were also reluctant to express their true feelings during discussions to share business ideas.

The Law of Cultural Nesting

Team communication always takes place in a certain environment. The communication environment is an important factor affecting team communication. This environment includes the overall structure of the team, the degree of harmony of interpersonal relationships within the team, the team's cultural atmosphere and democratic atmosphere, and the leader's behavioral style. For example, a tense team atmosphere will easily lead to conflicts among team members during communication. If a team is managed very loosely, it will easily lead to team members being too permissive in communication and wasting valuable time. Practice has proved that good team communication is inevitably determined by a good team structure and culture. In order for team communication to achieve good results, culture is needed to build a nest.

When team members communicate with each other, many of them will start by saying "no", "can't", "absolutely not" or "that won't do" in order to insist on their own opinions. This often makes it difficult for communication to achieve the desired effect and causes everyone to get entangled in a problem for a long time. For a team to reach a consensus, everyone must understand the art of compromise and use a "win-win" communication approach to seek common ground while reserving differences in order to achieve good communication goals.